Frequently Asked Questions

How do I inquire about admitting someone to Health Center at Standifer Place (HCSP)?

When planning an admission from a hospital it is important to let the hospital discharge planner know which center you have chosen. This will ensure that your loved one’s medical information is sent to HCSP in a timely manner for review by our medical staff.

What insurance does HCSP accept?

HCSP contracts with most major insurance companies such as Medicare, BlueCross, United Health Care, Humana, AETNA, PHP and many others. Please contact us at 423-490-1599 if you have any questions.

How does Medicare pay for a stay in a skilled nursing facility?

Medicare Part A pays up to 100 days in a skilled nursing facility after a 3 day qualifying stay in a hospital if daily skilled nursing treatment or therapy treatments are required.

Medicare pays the first 20 days at 100%. Starting on day 21, Medicare will pay after the daily co-payment amount is paid. This co-payment amount can be paid by a Medicare supplemental insurance or privately. To learn more about Medicare you can access their site,

What are your visiting hours?

We have open visiting hours, so you are welcome to visit your loved one at any time. We also have large areas where family and friends can gather with your loved ones. In addition, we offer private dining rooms that can be reserved so large families can enjoy meals together.

What should I bring from home?

We encourage you to bring familiar items from home to personalize your room. Also we ask that you bring 5 days worth of clothing and shoes with rubber soles.

Can my physician see me while I am a resident at HCSP?

If your primary care physician is credentialed with HCSP and chooses to follow your care they may. Otherwise, a physician will be assigned to you while you are at HCSP. This physician will act as your Primary Care Physician during your stay. Our nurses have contact with these physicians 24 hours a day, 7 days a week.

Should I bring my medications from home?

No, please keep you medications at home. Your medications will be provided through HCSP’s contracted pharmacy during your stay.

Who can I contact if I have a question?

We encourage you to contact us at 423-490-1599 if you have any questions about HCSP.